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Hay fever medicine – what to ask a pharmacist

A safe South African guide to hay-fever medicine, nasal symptoms, drowsiness and when allergy symptoms need more than a pharmacy product.

The best option depends on the pattern

Hay fever can cause sneezing, an itchy or blocked nose, watery eyes and throat irritation. A pharmacist can match the symptoms, age, pregnancy status, other conditions and current medicines to a suitable approach. One person's allergy product can be unsuitable for another person, especially if it causes drowsiness.

Options a pharmacist may discuss

  • Reducing exposure to a known pollen, dust or animal trigger.
  • A non-drowsy or sedating antihistamine, depending on the situation.
  • A nasal treatment when the nose is the main problem.
  • Eye care or a clinician review when symptoms are severe or persistent.

Examples in the curated formulary; ask before choosing one:

  • Cetirizine Zyrtec, Texa, Adco-Cetirizine, Allerclear

    Allergic rhinitis; urticaria; allergic conjunctivitis

  • Loratadine Clarityne, Lorano, Adco-Loratadine, Allertin

    Allergic rhinitis; urticaria; allergic skin conditions

  • Fluticasone Nasal Spray Flixonase, Avamys

    Allergic rhinitis (seasonal and perennial); nasal polyps

Use an allergy product safely

  1. Tell the pharmacist if you drive, operate machinery or need to stay alert.
  2. Check whether a cold or flu product already contains an antihistamine.
  3. Use a nasal spray with the demonstrated direction and technique.
  4. Return for assessment if symptoms persist, change or affect breathing.

Allergy symptoms can become an emergency

Common questions

What medicine helps hay fever?
A pharmacist may discuss an antihistamine or nasal treatment based on your symptoms and health history. Use the exact label and do not double up combination products.
Can hay-fever medicine make you sleepy?
Some antihistamines can cause drowsiness. Ask the pharmacist which option is appropriate if you drive, work at height or need to stay alert.

Sources

Last reviewed 26 August 2026.

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