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Staying safe

Heat exhaustion and heatstroke – telling them apart

One is treated in the shade with fluids; the other is a life-threatening emergency. The difference is confusion, and it decides what you do next.

The difference that matters

Heat exhaustion is the body struggling to cope. Heatstroke is the body's temperature control having failed, and it damages the brain, kidneys and other organs within a short time. They sit on the same spectrum, and heat exhaustion left untreated becomes heatstroke.

The single most useful distinguishing sign is the state of mind. Someone with heat exhaustion is uncomfortable but making sense. Someone confused, aggressive, slurring, staggering or unconscious has heatstroke until proven otherwise.

Heat exhaustion, and what to do

  • Heavy sweating, pale and clammy skin.
  • Headache, dizziness, feeling faint.
  • Nausea, sometimes vomiting.
  • Muscle cramps, particularly in the legs and abdomen.
  • Fast, weak pulse and fast breathing.
  • Feeling extremely tired and weak — but still oriented and able to answer questions.
  1. Move them into shade or a cool room and get them lying down with their legs slightly raised.
  2. Loosen or remove excess clothing.
  3. Cool the skin — a wet cloth, a fan, cool water on the neck, armpits and groin.
  4. Give cool water to sip, or an oral rehydration solution. Not alcohol, and not a strong energy drink.
  5. Watch them. They should improve noticeably within half an hour.

Heatstroke — a medical emergency

  • Confusion, strange behaviour, slurred speech, staggering, seizures or loss of consciousness.
  • Very hot skin. It may be dry, because sweating has stopped — but it can still be sweaty in someone who was exerting themselves, so do not rule it out on that.
  • A body temperature above 40 °C.
  • Fast, strong pulse and rapid shallow breathing.
  • Not passing urine, or very dark urine.
  1. Call an ambulance immediately.
  2. Start cooling straight away while you wait — this is the treatment, and every minute at a high temperature causes more damage.
  3. Get them into shade, remove outer clothing, and soak them with water. A cool bath or shower, wet sheets, or repeated dousing all work.
  4. Fan them continuously while wet — evaporation removes far more heat than water alone.
  5. Put ice packs or cold bottles at the neck, armpits and groin if available.
  6. Do not give anything by mouth to someone who is confused or drowsy — they may choke.
  7. If they are unconscious but breathing, put them on their side.

Who is most at risk

  • Babies and small children, who heat up faster and cannot say what is wrong.
  • Adults over 65, particularly those living alone.
  • People working outdoors — construction, farming, security, waste collection.
  • Anyone exercising or playing sport in the heat, especially when unaccustomed to it.
  • People with heart, lung or kidney disease, or diabetes.
  • People on water tablets, some blood pressure medicines, antihistamines, antidepressants and antipsychotics, several of which reduce sweating or fluid reserve.
  • Anyone who has been drinking alcohol.

Common questions

Should I give a sports drink or water?
Water is fine for most situations. An oral rehydration solution is better where there has been heavy sweating for hours or any vomiting, because salts are lost as well as fluid. Avoid alcohol and very sugary or caffeinated drinks.
Is it dangerous to cool someone too fast?
In heatstroke, rapid cooling is the treatment and the priority. Shivering may occur and is not a reason to stop. Get them cool and get them to hospital.
Can heatstroke happen indoors?
Yes. Poorly ventilated homes and shacks with metal roofs get extremely hot, and older adults living alone in them are a well-recognised risk group during heatwaves. Check on neighbours and relatives during hot spells.

Sources

Last reviewed 4 August 2026.