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Staying safe

Drinking water – how to make it safe when the tap is not

Most South African municipal water is safe, but supply failures and contamination happen. How to tell, how to treat water at home, and what to do about diarrhoea.

When to worry about the tap

Drinking water in South Africa is regulated against a national standard, and in most municipalities most of the time it meets it. The situations to be careful about are specific rather than constant.

  • After a supply interruption or a burst main — pressure loss can draw contamination into the pipes.
  • When the water is discoloured, cloudy, or smells or tastes unusual.
  • When your municipality has issued a boil-water notice. Take these seriously and follow them until they are lifted.
  • Water from a river, dam, borehole, spring or rainwater tank, none of which is treated.
  • During or after flooding, when sewage and surface water mix.

Making water safe at home

Boiling is the most reliable method and needs nothing you do not already have.

  1. Boiling — bring to a rolling boil for one minute, then let it cool covered. This kills bacteria, viruses and parasites.
  2. Household bleach — for water you cannot boil, unscented bleach can be used. Follow the dosing on a municipal or health department notice rather than guessing, let it stand for at least half an hour, and expect a faint chlorine smell. Never use scented, thickened or colour-safe bleach.
  3. Filter first if it is cloudy — pour through a clean cloth or let it settle, because particles shield organisms from both boiling and chlorine.
  4. Water purification tablets, which are sold for camping and work well when used as directed.
  5. Store treated water in a clean, covered container and pour rather than dipping a cup or hand into it.

Neither boiling nor bleach removes chemical contamination — from mining, industry or agricultural run-off. If that is the concern, use another source rather than treating it.

During an outage

  • Store water before you need it: a few days' worth for drinking and cooking, in clean sealed containers.
  • Keep drinking water separate from washing water, and label containers.
  • Use treated or bottled water for brushing teeth, washing salad vegetables and making ice, as well as for drinking.
  • Hand hygiene matters more, not less, during an outage — hand sanitiser is a reasonable stand-in when there is no water to wash with.
  • Water tankers are treated at source but the containers people carry them in often are not. Wash and rinse yours.

If someone gets diarrhoea

Water-borne illness usually shows up as diarrhoea and vomiting. The treatment is rehydration, and the danger is dehydration rather than the infection itself — particularly in small children and older adults.

What is actually needed:

  • Oral Rehydration Salts (ORS) Rehidrat, ORS sachets, Dioralyte, Electrolit

    Dehydration due to diarrhoea or vomiting

  • Zinc Sulphate Zinplex, Zincovit

    Zinc deficiency; adjunct in diarrhoea (children); wound healing; immune support

Common questions

Is bottled water safer than tap water?
Not automatically — bottled water is a product, not a guarantee, and municipal water that meets the national standard is perfectly safe. Bottled water is useful when the supply is interrupted or the source is untreated.
Can I make water safe by adding lemon or leaving it in the sun?
Lemon does not disinfect water. Solar disinfection in clear plastic bottles under strong sun for a full day does have some evidence behind it, but it needs the right bottles, clear water and a long exposure — boiling is far more reliable if it is available.
Is borehole water safe because it comes from underground?
Not necessarily. Boreholes can be contaminated by nearby sanitation, agriculture or industry, and depth is no guarantee. Untreated borehole water should be tested, and treated in the meantime.

Sources

Last reviewed 4 August 2026.